Your Privacy Matters to Us

Personal Information

We collect personal information that you voluntarily provide when engaging our services, including your name, email address, phone number, company name, and billing information. This information is necessary to deliver our services and communicate with you effectively.

When you contact us through our website, request a quote, or sign up for our newsletter, we collect the information you provide in those forms. We only collect information that is relevant to our business relationship.

Technical Information

When you visit our website, we automatically collect certain technical information, including your IP address, browser type, operating system, referring URLs, and pages visited. This information helps us improve our website and understand how visitors interact with our content.

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings.

Service-Related Data

In the course of providing IT services, we may have access to your systems, networks, and data. We treat all such information as confidential and only access what is necessary to deliver the agreed-upon services. This may include system logs, configuration data, and performance metrics.

Service Delivery

We use your personal information primarily to deliver the IT services you have requested. This includes setting up accounts, providing technical support, managing your systems, and communicating about service-related matters.

Your contact information allows us to send important updates about your services, including maintenance notifications, security alerts, and billing information.

Business Operations

We use collected information to improve our services, develop new offerings, and enhance the overall client experience. This includes analyzing usage patterns, gathering feedback, and identifying areas for improvement.

We may use your information for internal purposes such as auditing, data analysis, troubleshooting, and research to improve our products and services.

Marketing Communications

With your consent, we may send you newsletters, promotional materials, and information about new services that may be of interest to you. You can opt out of marketing communications at any time by clicking the unsubscribe link in any email or contacting us directly.

We do not sell your personal information to third parties for their marketing purposes.

Security Measures

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. This includes encryption of data in transit and at rest, secure access controls, and regular security assessments.

Our team members are trained on data protection best practices and are bound by confidentiality agreements. Access to personal information is limited to those who need it to perform their job functions.

Data Breach Response

In the unlikely event of a data breach that affects your personal information, we will notify you promptly in accordance with applicable laws. We maintain incident response procedures to quickly identify, contain, and remediate any security incidents.

We will provide you with information about the nature of the breach, the types of data affected, and the steps we are taking to address the situation and prevent future occurrences.

Third-Party Security

When we engage third-party service providers who may have access to your data, we ensure they maintain appropriate security measures and are contractually bound to protect your information. We regularly review our vendors' security practices.

Service Providers

We may share your information with trusted third-party service providers who assist us in delivering our services. These providers include cloud hosting services, payment processors, email service providers, and analytics platforms.

All service providers are contractually obligated to use your information only for the purposes we specify and to maintain appropriate security measures.

Legal Requirements

We may disclose your information if required by law, court order, or government request. We may also disclose information when we believe it is necessary to protect our rights, your safety, or the safety of others, or to investigate fraud or security issues.

Where legally permitted, we will notify you of such requests before disclosing your information.

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity. We will notify you of any such change and any choices you may have regarding your information.

Access and Correction

You have the right to access the personal information we hold about you and to request corrections if any information is inaccurate or incomplete. To exercise this right, please contact us using the information provided at the end of this policy.

We will respond to your request within a reasonable timeframe and provide the information in a commonly used electronic format.

Deletion and Portability

You may request that we delete your personal information, subject to certain exceptions such as legal retention requirements or ongoing service obligations. We will honor valid deletion requests and confirm when the deletion has been completed.

Where applicable, you have the right to receive your personal data in a structured, commonly used format and to transmit that data to another service provider.

Opt-Out Rights

You can opt out of marketing communications at any time. You may also have the right to opt out of certain data processing activities, such as targeted advertising or the sale of personal information (where applicable under your jurisdiction's laws).

To exercise any of these rights, please contact us at the email address provided below. We will not discriminate against you for exercising your privacy rights.

Retention Periods

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period varies depending on the type of data and our legal obligations.

Client account information is retained for the duration of our business relationship and for a reasonable period thereafter to address any questions or disputes. Financial records are retained as required by tax and accounting regulations.

Deletion Procedures

When personal information is no longer needed, we securely delete or anonymize it. Our deletion procedures ensure that data is rendered unrecoverable and cannot be reconstructed.

For service-related data stored on your systems, we follow your instructions regarding data retention and deletion upon termination of services.

Privacy Inquiries

If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how we handle your personal information, please contact us at:

Prairie Shields Technology
Email: privacy@prairieshieldstech.com
Website: www.prairieshieldstech.com

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make significant changes, we will notify you by posting a prominent notice on our website or by sending you an email.

We encourage you to review this policy periodically. The "Last Updated" date at the top of this policy indicates when it was most recently revised. Your continued use of our services after any changes constitutes acceptance of the updated policy.

Last Updated

This Privacy Policy was last updated on February 2, 2026.